Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi faucibus, nunc vel consectetur blandit, felis tellus viverra nisi, eget maximus est quam at ante. Aenean porttitor urna lacus, vel bibendum... read more →
Our retention strategy number 2 is what we call entering the pathway. In the last email we talked about the importance of having a clear member retention pathway as this... read more →
Is your health club stuck in the 80’s using paper workout cards? In our modern high tech society technology makes our lives easier. There are software and app’s that solve... read more →
Situation Casey RACE located in Cranbourne Victoria is one of Australia’s largest swim schools. In 2013 in an effort to enhance their customer service the centre conducted a number of... read more →
Member retention is about people. If your members are people, which I hope they are… The have certain emotions, wants, and needs. If you give your members a great experience... read more →
School based swimming lessons are an important part of many leisure centres and swim schools revenue base. As managers of school based lessons are often engaged with managing the day... read more →
In August GreeneDesk attended the YMCA’s Aquatic forum. At the forum GreeneDesk’s business development manager Lane Harrison presented on SwimDesk “best practices” providing attendees ideas on useful strategies for maximising... read more →
In August, we launched the online booking component of our leisure centre “creche” module. This allows leisure centre parents to book their crèche and occasional care places via their computer... read more →
As an online software service provider we take great care when it comes to the protection and treatment of our customer’s information. Greene Desk take a number of technical and... read more →
Reward members for good behavior (frequent facility usage). This can be a potent tool in making a club’s most valuable members feel valued and appreciated. There is a very strong... read more →