Swim school software application SwimDesk is transforming the way swim schools communicate with their customers.
Built in 2014 based on industry need and feedback, SwimDesk is a specialised software that helps swim schools manage their on deck student assessments and communication with feedback.
As long as they receive ongoing feedback and can see progression, typically they are happy to continue to invest in their child’s lessons.
The problem facing swim schools was that there was no easy way to quickly provide ongoing feedback to parents about their child’s progress. By helping provide a reliable solution to this problem Swim Desk has quickly become a tool used by many of Australia’s leading swim schools.
The key to SwimDesk’s success is ease of use and speed.
Speed is of the essence when assessing and communicating with parents” It is difficult to communicate with thousands of parents in a limited amount of time so if a software is clunky and time consuming it becomes impossible to communicate effectively with parents when this is the case.
The popularity of SwimDesk is clear with over 50 Victorian facilities now using the software to manage their on-deck assessments and communication with parents. A new addition to SwimDesk’s Victorian client list is Active Monash who are launching the program for term 1. Despite winning ARV Swim school of the year in 2016 Active Monash saw SwimDesk as a way to further improve their customer experience.
The same growth of SwimDesk is now being mirrored in other Australian states with 6 NSW swim schools 6 installing SwimDesk for term 1 2017.
One of these new installations is the Willoughby Leisure Centre who will use SwimDesk in their assessment processes from term 1 onward.
SwimDesk is compatible with most leading aquatic and leisure management systems.