Leading health club retention software FitDesk will be on display at the upcoming Fitness Show in Sydney.
FitDesk is one of Australia’s most popular member retention software’s and is used by a large number of industry leading health clubs and leisure centres.
What you want are leads that are pre-interested, pre-qualified and pre-motivated. In some cases your leads would have just a small amount of interest and that’s ok what you want to do is orchestrate and develop this amount and motivate your prospects by deepening relationships, basically showing them why your health club is the best choice. Although you might be encountering prospects that are ready immediately, those that are interested and motivated but there will be some that you will have to put some work on. This process may take quite some time to develop in cases it might take more than 12 months but the key is stay in front of these prospects so when the time comes that they are ready you become an obvious choice to them.
To successfully implement an effective member retention strategy health club’s needs the right tools to more effectively track member’s progress and provide support at the right time.
FitDesk Retention helps health clubs implement an effective member retention pathway that can deepen the relationship with members and ensures they get the support they require to reach their goals.
A member retention pathway is a series of steps a member takes to reduce the risk of drop out and typically includes a series of appointments, email communications, resources and personal follow up.
The FitDesk system is based around developing an effective retention pathway and managing each members journey through the pathway.
FitDesk achieves this through functionality such as “follow up scheduling” which automatically programs key follow up “touch points” with members so gym instructors and staff know when to reach out to members at an appropriate time.
In depth reporting allows health club managers to monitor staff compliance to ensure all follow up is being completed on time so that each member receives the support and guidance they need to reach their goals.
Another popular element of FitDesk is it’s retention automation capabilities which allows health clubs to set up and deliver an automated schedule of communication. Automation of follow up communications such email and SMS content help robotically educate members and create deeper relationships.
FitDesk will be exhibiting at the 2017 Fitness show in Sydney next week, 28th-30th April- Stand S19.
Interested health clubs can book to receive a 15 minute retention pathway demonstration and FREE member retention pathway way Blueprint if they visit the FitDesk stand S19 at the Fitness Show.
