Earlier this month GreeneDesk’s Lane Harrison was a guest on the gym owners podcast hosted by Mel Tempest.

In the interview, Lane talks about his 7 pillars of rock-solid gym member retention framework.

Lane talks about what makes up a successful member retention plan as well as specific strategies for improving retention outcomes.

Highlights of the interview include

• What is the best type of communication to improve member retention results?
• Can too much technology hamper retention effort?
• Tips for enhancing behaviour change and habit formation
  and much more