One of the biggest investments in your gym is your trainers. They are critical to your success and member retention efforts. Every retention study talks about the importance of... read more →

One of the keys to improving member retention rates in your gym is undoubtedly the way you connect and communicate with your members. Email is a fantastic tool for... read more →

Earlier this month GreeneDesk's Lane Harrison was a guest on the gym owners podcast hosted by Mel Tempest. In the interview, Lane talks about his 7 pillars of rock-solid... read more →

Are you sick of hearing the words social distancing and self-isolation? We are in a frustrating time for the fitness industry however it is important to try and make... read more →

We live in a different world with gyms across Australia and New Zealand shutting their doors over 1 month ago. Over last month we have seen centres quickly adapt... read more →

So, a reminder just helps them make sure that they show up and... read more →

A lot of gyms make the mistake of being too kind of corporate and formal with their communications.... read more →

Occupancy is made up of the number of hours that your staffs are roster... read more →

One of the biggest drivers of gym member retention is a member to trainer connection. Interacting with your members in any way is a positive, however, you should always... read more →

Is your gym suffering from poor member retention? Over the last 8 years, we have found that improving member retention rates requires 3 things. The right strategy (what to... read more →