In reality training is one of the areas given the least attention in a health but if done well and consistently has the potential to provide the highest return of your investment particularly time.  In my opinion health club training can help you grow your health club faster than any other activity.

With the amount paid for health club staffing from front desk to trainers, you want to make sure you are getting as much return from every hour spent for your staff. Consistent and ongoing training allows your team to maximize their time and ensure that they are focusing on the right activities thus producing the best outcomes for your health club.

And with an ever increasing number in competition you need to ensure that a training plan is in place to ensure a high performance to always be ahead.

4 Key Areas to Have Ongoing Training

Sales Training

To ensure that they are able to convert the leads coming into your health club at the highest possible level.

Gym Floor Interaction

To ensure your staff is connecting appropriately with your members and making that they are well supported.

Retention Training

To know what are the retention tasks and touch points. Your why’s and your expectation of them.

Technology

To ensure your staff knows how to navigate around any technology you might be using in your health club

Tips on How to Get the Most from Doing These Trainings

Pre-scheduled Training

There should be a set day and time and a set frequency

a. For optimised results do it once a month to once every three months for about an hour.

b. Set different sessions depending on how your staff is divided.

Have a set training manual

To cover off different points like a sales process

Make it engaging

Provide tests and quizzes for your staff to ensure that they are retaining the information given

Training can be perceived as a boring activity but is fundamentally essential for growing your health club.

Hoping you find these tips useful for your health club.