3 new email triggers have been released giving your health club greater opportunities for engaging and communicating with members
You can use these triggers to set up automated emails for common health club scenarios.
These are outlined below.
- First workout created
- The first workout created trigger allows you to automatically email a member when their first workout is ready. This adds a nice touch to the member experience as they can log in and view their personalised workout before their exercise demonstration appointment. The member’s login details can be included in the email template with further instructions such as how to view their workout on their smart phone.
- First workout completed
- This trigger creates an opportunity for reward and recognition. Once a member completes their first workout, an email can be triggered to acknowledge and recognize this milestone. This is a great way to improve member motivation and acknowledgement.
- Birthday trigger
- The birthday trigger allows you to automatically send a Happy Birthday message on the members birthday. This can be in a fancy HTML design format or a more personalised plain text email that is perceived as being sent personally from the member’s assigned gym instruction.
All these triggers are now available in the action settings for you to benefit from.
If you need help with setting up any of these actions please contact our support team at support@greenedesk.com