FitDesk has become well known as a leading software for health clubs.
FitDesk is what we like to call a “Member Experience Management” system.
In other words, it helps your health club more impactfully manage every aspect of the member experience, from onboarding to workout program delivery and follow up.
Here are the most popular 7 features of FitDesk based on our client feedback.
- Exercise Descriptions
- The exercise description functionality allows you to include detailed descriptions of how to do specific exercises. This helps guide and educate new members on how to do each exercise.
- Workout templates
- The workout template feature is a real time saver as it allows you to have a library of commonly used workout programs. For example, you may have a basic machine program for weight loss etc. This allows you to save significant time as you do not need to re-write the same type of workout program again and again. Essentially, most new members need a simple and non-sophisticated program to get them started and templates are a great way to do this. Best of all, you can easily personalise a template by adding and removing exercises for specific members.
- Video GIFS
- A great way to help educate new members is by including a video GIF of the exercise. This short video clip can help educate the member how to do the exercise much more effectively than a still image. This is an area a lot of new members struggle with, by having a reference this provides an additional level of support to new members.
- Smart phone compatibility
- A high percentage of members bring their phone to the gym these days. They may listen to music or browse social media in between exercises. This makes smart phone the ideal tools for delivering members workout programs. FitDesk’s member portal allows members to log in on their phone, view their workout program and record their progress. The 100% smartphone compatibility of the member portal makes it easy to use for members on any mobile device.
- Document upload
- In a gym, there is often a heap of paper filing. This can include things such as medical clearance letters from doctors, notes from physiotherapists etc. Filing and storing these documents can be a pain when doing it manually. FitDesk’s digital document upload feature allows you to attach documents directly to a members profile for easy referral and retrieval at any time in the future. This not only saves time in looking up information but saves you with the expense of paper filing.
- Automations
- The dynamic automation options within FitDesk are perhaps the most popular functionality. The automation functionality allows you to automate email and SMS communications for a number of common gym scenarios. Some examples include automated appointment reminders, welcome letters, when a workout is ready, when a re-assessment is due when a member has reached a specific milestone, when it’s a members birthday and more.
- HTML email templates
- Email templates within FitDesk are HTML enabled, this means you can use professional looking HTML email templates that include branding, embedded video content, links to social media etc. This allows you to ensure your email automations always look great and have maximum impaxt.
For a more details about FitDesk go to www.fitdesk.com.au
For a system demonstration email info@greenedesk.com
or call 1300 181 665.
or call 1300 181 665.