Using pen and paper in your gym is an outdated approach that has many downsides.

These downsides include;

• Messy handwriting makes it hard for members to read programs and understand
• Filing cabinets take up valuable gym floor space
• Workout card often go missing leading to angry and frustrated members
• Valuable data relating to your members it trapped
• + The list goes on

FitDesk helps gyms digitise key elements of their member onboarding processes from fitness consultations to workout programs.

One of the key features of FitDesk is the member portal functionality which allows members to access their workout plan and program online rather than using a paper card.

No more paper programs or consultation cards

Is your gym stuck in the ’90s? Paper-based workout programs are often messy, have a tendency of going missing and lead to a below-average member experience.

The FitDesk member portal allows members to access their workout program digitally through a visually appealing and user-friendly interface.

The portal can be accessed by members with a user name and password via a touch screen kiosk with the gym or a smartphone. It can even be accessed at home or when the member is on holidays leading to higher levels of convenience.

Track progress

he FitDesk member portal allows members to more easily keep track of their workout progress with a few easy clicks.

The system tracks every completed workout including detailed data such as sets, reps and weights for each exercise.

Interactive charts map out the member’s progress in all elements of their exercise which is engaging and motivating for members.

Trainers can also track their members’ progress within the members profile which helps add additional accountability to the member and trainer relationship.

Communicate with their trainer

One of the best features within the FitDesk member portal is the message centre.

This allows members to communicate with their designated trainer whenever they need assistance.

This more direct channel of communication can help strengthen relationships and increase dialogue between members.

The message centre provides a less confronting avenue to seek support from a trainer.

Share engaging content

Content is king!

Sharing engaging and entertaining content such as articles and videos is a great way to engage your members and boost their motivation.

Whether its workout tips or dietary guidelines, good quality content can help get your members excited to come to the gym and try new things.

It’s important to share such content in all of your key communication channels such as your social media and member journey touchpoints.

The FitDesk member portal adds another avenue to share this content with members via the content section of the portal.

This allows members to browse and find interesting content that will quench their thirst for learning new ideas to improve their fitness.

Added value to the member experience – Stand out from the competition

In the modern gym market its important to stand out from the competition.

One of the best ways to stand out is to add value to the member experience.

By offering tools such as the FitDesk member portal you can enhance your member experience and stand out from the competition.

The key is to highlight this added value to all prospective members as well as all new members so you can make the most of the opportunity to engage.

If you would like to know more about the FitDesk member portal please email info@greenedesk.com or call 1300 181 665.

A short video demo can also be viewed HERE.